"ID Solution" or "Unidy Services" means all services, white-lable ID solutions and connected service modules offered by Unidy and made available on data networks or data carriers.
"Opt-ins" refer to any new active user consent in connection with the ID solution. For example: Both the registration of a user ID and channel opt-ins (e.g. newsletter) or service opt-ins (e.g. ticket shop) count as one opt-in.
The contract is concluded when Unidy expressly confirms the booking of a service to the Customer in writing, in text form, e.g. by an offer to be accepted by the Customer, or by displaying a corresponding online dialogue or by unambiguous behaviour (e.g. start of providing the service).
The contract term depends on the selected service. This can be terminated at any time at the end of the agreed minimum term; otherwise the contract term is extended in each case by the period corresponding to the agreed minimum term, provided this is a maximum of one year. In the event of a longer minimum term, the contract term shall be extended by one year in each case. The termination can be made by letter, fax, email or, if available, via a corresponding button in the Unidy application.
Warranty takes place primarily through rectification, for which the customer must grant Unidy a reasonable period of time. If this finally fails after two unsuccessful attempts, the customer is entitled to a reduction of the remuneration or to an extraordinary termination. Other rights of the customer remain unaffected. The period of limitation for deficiencies in performance of Unidy, as far as these are not based on intention, is hereby reduced to 12 months.
The Client grants Unidy the right, freely revocable at any time in the future, to use its company, product and service names as well as logos and other company marks within the services of Unidy as well as in other marketing materials with reference to the Unidy services with reference to the Client relationship, without being obliged to do so.
In order to maintain a balanced relationship between performance and consideration, even in the case of long contract terms, Unidy reserves the right to increase the price of its plans or, if applicable, other services by up to 20 percent once per calendar year at the beginning of a renewal period in order to adjust to higher production costs, alternatively in the amount of the consumer price index related to the month of invoicing.
Unidy will announce the change to the customer two months in advance in text form. The change will be considered as agreed if the customer does not object in text form within three weeks after receipt of the announcement. If the customer objects, Unidy is entitled to an extraordinary right of termination. The termination will take effect at the time from which the change is to apply. Unidy will point out the period and the legal consequences of its neglect to the customer separately in the announcement.
These GTC may be amended for ongoing contractual relationships. Amendments shall be offered to the customer in text form no later than two months before their proposed date of entry into force. The customer's consent to the offer is deemed to have been given if he has not indicated his rejection in text form within three weeks after receipt of the offer. If the customer rejects the offer, Unidy is entitled to an extraordinary right of termination. The termination will take effect at the time from which the change is to apply. Unidy will inform the customer separately in the offer about the deadline and about the effect of approval in case of its neglect.
The law of the Federal Republic of Germany applies. Place of fulfillment and place of jurisdiction is the seat of Unidy GmbH. Unidy is entitled to sue customers also at the place where their assets are located. All changes of these general terms and conditions including this text form clause require the text form. The invalidity of individual provisions does not affect the remaining validity of the other provisions of these GTC.
These general terms and conditions apply to business relations in which Unidy GmbH provides creation services (service or work-contractual services) for a client (hereinafter also "AG"). For the use of the ID solution and software services of Unidy GmbH, the general terms and conditions under "I Services" apply.
| Time of day | Working Day | Saturday | Sunday |
|---|---|---|---|
| 09:00-18:00 | 0% | 25% | 50% |
| 18:00-24:00 | 25% | 50% | 75% |
| 24:00-09:00 | 50% | 75% | 100% |
The client is responsible for third parties acting on their behalf or with their consent in Unidy's operational area as if they were their own agents. Unidy is not liable to the client if Unidy cannot fulfill its obligations due to the actions of such third parties.
The client acknowledges Unidy's legitimate interest in protecting its technical know-how. The client undertakes not to poach or employ, without Unidy's consent, any employees or freelancers used by Unidy in the client's projects during the collaboration and for one year afterward. In the event of culpable violation, the client will pay Unidy a contractual penalty determined at Unidy's reasonable discretion, subject to judicial review for appropriateness.
Unidy is entitled to name the client as a reference customer on its website and in other media or marketing materials and use the client's company logo or trademark under a revocable, simple usage right. The client undertakes to indicate that Unidy was the service provider for the client and include a link to Unidy's website when publishing or making public Unidy's created services (e.g., websites, apps), unless this would be unreasonable for the client.